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Ceramic Tiles  FAQ
Here you will find answers to commonly asked questions regarding our products and services. If you have a question that is not answered on this page or on our product pages, please feel free to email us at SALES@TTTILES.COM

What is the difference between standard 鈥渃eramic鈥 tiles and porcelain tiles?

Fequently Asked Questions Porcelain/Ceramic Tile
APPEARANCE/USE

Q. What is the difference between standard 鈥渃eramic鈥 tiles and porcelain tiles?

Tile terminology can be confusing. Most types of tiles that are made from clay or a mixture of clay and other materials, then kiln-fired, are considered to be a part of the larger classification called 鈥淐eramic Tiles鈥. These tiles can be split into two groups, porcelain tiles and non-porcelain tiles. These non-porcelain tiles are frequently referred to as ceramic tiles by themselves, separate from porcelain tiles.

鈥淐eramic鈥 or non-porcelain tiles are generally made from red or white clay fired in a kiln. They are almost always finished with a durable glaze which carries the color and pattern. These tiles are used in both wall tile and floor tile applications, are softer and easier to cut than porcelain, and usually carry a PEI 0 to 3 rating. Non-porcelain ceramic tiles are usually suitable for very light to moderate traffic and generally have a relatively high water absorption rating making them less frost resistant and they are more prone to wear and chipping than porcelain tiles.

Porcelain tile is a tile that is generally made by the dust pressed method from porcelain clays which result in a tile that is dense, impervious, fine grained and smooth, with a sharply formed face. Porcelain tiles usually have a much lower water absorption rate (less than 0.5%) than non-porcelain tiles making them frost resistant or frost-proof. Glazed porcelain tiles are much harder and more wear and damage resistant than non-porcelain ceramic tiles, making them suitable for any application from light traffic to the heaviest residential and light commercial traffic. Full body porcelain tiles carry the color and pattern through the entire thickness of the tile making them virtually impervious to wear and are suitable for any application from residential to the highest traffic commercial or industrial applications. Porcelain tiles are available in matte, unglazed or a high polished finish.

Apart from our saltillo (clay) tile BuildDirect chooses to offer our customers only the highest quality glazed and full body porcelain tiles to ensure years of worry free use, at prices comparable to or less than non-porcelain ceramic tiles.


Q. Can ceramic tile be used outdoors?

To be used outdoors, we recommend the tile must be frostproof and unglazed for floor use. Make sure the absorption rate is 0.5% or less.


Q. What is the difference between glazed and full-body tiles?

Glazed tiles are coated with a liquid glass, which is then baked into the surface of the clay. The glaze provides an unlimited array of colors and designs as well as protects the tile from staining. The unglazed tiles are pretty much the same as the glazed tile, except that their surface is not coated. Full-body porcelain tiles do not show wear because their color extends throughout the tile, making them ideal for commercial applications.


Q. Should a sealer be used on ceramic tile?

A glazed tile is already stain proof, so there is no purpose to putting on a sealer. You may put a penetrating sealer on your unglazed tile or your grout joints. The penetrating sealer is an invisible, stain resistant shield that is absorbed into the surface.


Q. Where can your tiles be used and what is a PEI rating?

PEI classes range from 0 to 5. The Porcelain Enamel Institute rating scale is not a measurement of quality. It is a scale that clearly indicates the areas of use each manufacturer recommends and has designed their tile to fit. A PEI 2 tile has been designed for areas where very low traffic and soiling is anticipated. In most cases the aesthetic detailing of these tiles is of prime consideration. You will often find high gloss levels, vibrant colorations and metallic elements in this group of tile. Conversely, a PEI 5 tile has been designed for abusive extra heavy foot traffic. The technical aspects such as surface abrasion resistance will be considered and must be achieved first before aesthetic effects are incorporated.

Class 0 - No Foot Traffic:

Wall tile only and should not be used on floors.

Class 1 - Very light traffic:

Very low foot traffic, bare or stocking feet only. (Master bath, spa bathroom).

Class 2 - Light Traffic:

Slipper or soft-soled shoes. Second level main bathroom areas, bedrooms.

Class 3 - Light to Moderate Traffic:

Any residential area with the possible exception of some entries and kitchens if extremely heavy or abrasive traffic is anticipated.

Class 4 - Moderate to Heavy Traffic:

High foot traffic, areas where abrasive or outside dirt could be tracked. Residential entry, kitchen, balcony, and countertop.

Class 5 - Heavy Traffic:

Ceramic tile suggested for residential, commercial and institutional floor subjected to heavy traffic.
Ceramic Tile History


鈥楥ondensed鈥 Ceramic Tile History
The latin word 鈥榯egula鈥 and its french derivative 鈥榯uile鈥 mean quite precisely a roof tile of baked clay. The english 鈥榯ile鈥 is less precise, for it can in addition be used of any kind of earthenware slab applied to any surface of a building.The word 鈥榗eramic鈥 comes from the greek word 鈥榢eramos鈥 meaning pottery, it is related to an old sanskrit root meaning 鈥榯o burn鈥 but was primarily used to mean 鈥 burnt stuff 鈥.
Origin
Historically, man has desired to create living spaces which were beautiful, durable, and user friendly. With that in mind, ceramic tile has been made by man for 4000 years. Beautiful tiled surfaces have been found in the oldest Pyramids, the ruins of Babylon, and ancient ruins of Greek cities. Decorative tilework was invented in the near east, where it has enjoyed a longer popularity and assumed a greater variety of design than anywhere in the world. During the Islamic period, all methods of tile decoration were brought to perfection in Persia. In Europe decorated tiles did not come into general use outside moorish spain until the second half of the 12th century. The tile mosaics of Spain and Portugal, the maiolica floor tiles of rennaisance italy, the faiences of Antwerp, the development of tile iconography in England and in the Netherlands, and the ceramic tiles of Germany are all prominent landmarks in the history of ceramic tile.
Body Technique
The technique of tile and its secrets of trade were safely guarded and orally handed from father to son and master to student; thus rarely have designs, patterns and details of technique been documented and few complete treatises exist on the art of tile work in the past. Each tile was hand-formed and hand-painted, thus each was a work of art in its own right.
Simply defined, ceramic tile is tile made of clay. Tiles were made by hand, in early days clay bricks made by flattening the clay and cutting pieces into shape were dried beneath the sun or baked. Later the only mechanical aid was a wooden mould carved in relief, which indented a pattern on the clay slab. The slab was dried and the impression filed with clay, which after further drying was shaved flat. After the formation of the tile body, ceramic tiles go through a firing process in a kiln under very high heat to harden the tile body and to create the surface glaze. Historically, unglazed tile was fired once. Glazed tile was fired twice. The first firing formed a tile body called a 鈥榖isque鈥. The biscuit firing had the highest temperature at 1060that fixed the tiles for size and shape. After glazing the tiles were glost fired at about 1020 - 1240鈩‘. On glaze decoration was fired at 750鈩, just before the glaze began to melt. The modern tile industry was advanced by reviving the lost art of encaustic tile-making. The industry was further revolutionized in the 1840鈩僺 by the 鈥榙ust-pressing鈥 method which consisted of compressing nearly dry clay between two metal dies. Dust-pressing replaced tile-making by hand with wet clay, and facilitated mechanization of the tile-making industry.
Decorative Techniques
UNGLAZED:
The color range in unglazed tiles are limited to the natural colors of the clay, ranging from a light sand to a red brick.
PLAIN GLAZES:
White lead, flint, China stone and China clay were ground to form a glaze. A clear glaze brought out the natural body colour and might be applied over any coloured decoration. Glazed tiles are decorated with natural and artificially colors. Palette of colors consists of glaze and underglaze colors. The first glazes were blue in color and were made from copper. Also turquoise and light green glaze were popular colors. Ground metal oxides could be added to give different colours.
ENCAUSTIC OR INLAID:
This method was to fill the matrix of a stamped tile with white pipeclay before it was glazed and fired. The two sections fusing during firing.
MOSAIC:
Tiles in such colors as yellow, blue, brown, black, turquoise, green and white were cut and carved into small pieces according to a previously prepared pattern. These pieces were placed close together and liquid plaster poured over to fill in all the opening and gaps. After the plaster dried and hardened, a large single piece tile panel had been created, which was then plastered onto the required wall of the building.
HANDPAINTING:
The artist painted freely onto a plain surface tile. The glaze was one centimeter thick, with hand-painted decorations of flowers, plants, geometric designs, birds and human beings. A design could also be copied from an original sketch by 'pouncing'. Alternatively a tile could be transfer printed and coloured by hand.
CARVED AND MODELLED TILES:
Each piece is individually carved in relief or modelled in clay, the pattern could be engraved in outline on the surface of the tile or the design carved in relief or counter-relief on a wood-block which was then pressed into the tile. Sometimes painted to emphasise the three-dimensional appearance of the work.
SGRAFFITO:
An early form of decoration, the tile body is covered with coats of slip that is scratched off to produce the design.
LUSTRE PAINTING
The metallic lustre of glazed ceramics is a very special type of decoration. It can be red, brown, ochre yellow or green in scattered light and shows, in specular reflection, coloured metallic reflections (blue, yellow, orange, rose鈥). Metallic copper and silver colloids suspensed in glazes compose lustre decoration.
TUBE LINING:
Slip is trailed onto the surface of the tile to make raised lines separating the areas where different colour is wanted. Coloured glazes were then applied. This technique was used for art nouveau tiles.
TRANSFER PRINTING:
A copper plate was engraved with a design, this would be covered in colour, the excess removed leaving the colour only in the engraved parts. A tissue paper was pressed onto the plate, and placed colour side down onto the tile. Then removed, and the colour transferred to the tile. This method was quicker, and therefore cheaper than hand painting.
Scheme of Decoration
TILE PICTURES
Square tiles were placed together and necessary design was painted in glazed colors on them. Each tile was fired. Then all were placed again next to each other to create the main large illustration.
SINGLE MOTIF
Isolated figures
PATTERNS
Mathematically-minded people elaborated geometric designs, providing a continous decoration. Most designs required four tiles to complete a pattern, some required as many as sixteen. A 鈥榳allpaper鈥 pattern is one that has translation symmetry in two directions (such as left/right and up/down). A frieze pattern is one that has translation symmetry in one direction. A rosette pattern is one that has no translation symmetry, just reflection and/or rotation symmetry.
Tile Setting
SHAPES
Irregular tiles, round and mitred to fit corners, diamond or octagonal, pentagonal, triangular forms were common. Through the 13th century there was a general movement towards standard sizes in convenient square or rectangular shapes.
TRADITIONAL
New methods and materials have, of course, been introduced, but tile setting (despite modern efforts to mechanize it) remains a hand-operated, labor-intensive process, and it's not likely to change soon. Modular tiles are tiles which, when placed in a pattern, automatically create a certain sized grout joint. But some of the tiles, because of the symmetry, have only one orientation.
MOUNTED TILES
Tile assembled into units or sheets, either back mounted or face mounted. and bonded by suitable material to facilitate handling. back mounted has perforated paper, fiber mesh resin or other suitable material permanently attached to the back and/or edges so that a portion of the back of each tile is exposed to the bond coat. Face mounted has paper applied to the face of the tile, usually by water soluble adhesive so it is easily removed prior to grouting of the joints.
CHARACTERISTICS
Ceramic tile was used almost everywhere - on walls, floors, ceilings, fireplaces, in murals, and as an exterior cladding on buildings. Ceramics are defined as products made from inorganic materials having non-metallic properties. Ceramic tiles have a number of outstanding properties which determine their usefulness. One of the most appreciated is their great durability. This durability can be divided into three types: chemical, mechanical and thermal :
* water absorption
* not affected by oxygen
* abrasion resistance
* impact resistance
* breaking strength
* stain resistance - resistant to almost all acids, alkalies, and organic solvents.
QQ Why do these tiles have ridges on them?
A The ridged side is the back of the tile. Because these tiles are face-mounted on paper, the back of the tile is the side left uncovered. The face of the tile which is covered by the paper sheet is smooth and flat, and that is the surface that will show when you finish your installation. Click here for more information.

Q What if I don't want to give my credit card over the Internet?
A That's fine, simply continue through the ordering process until it asks you for a credit card number, then choose "check" or "telephone" as a payment option and we will receive your order electronically. You can then give us your credit card number over the phone, or write us a check, and as soon as payment clears, we'll ship your order.


Q Do you sell your tile loose by the bag, or in quantities of less than one sheet per color?
A No, we sell only by the full sheet, face-mounted on paper. For loose tiles or smaller quantities please visit our retailers page, and visit the website closest to you for the best shipping rates. Our Retailers

Q What does "face-mounted" mean? Why do you offer some lines face-mounted rather than mesh-mounted?
A That means that the flat face of the tile will be affixed to a brown paper sheet. The uncovered side is the back of the tile, and contains a cut-cell design for better adhesion to your mortar base. After the sheets are placed in the mortar, the paper needs to be wet down and peeled off.

The reason for face-mounting our 3/4" bevelled edge glass tiles is simple: it is the highest-quality mounting available for glass mosaic installation. Glass Mosaic Tiles have been face-mounted since 1954. Mesh mounting only became available for glass mosaic a few years ago, in order to speed the installation process. However, we feel that quality is more important than speed when your home or commercial project is at stake.
Face-mounting prevents any intervention between the latex-modified thinset and your substrate, which gives your installation the long-term stability you require. Because glass mosaic tile is completely non-porous, it is essential that you form a complete bond between the surfaces. Ceramic tile does not require the same type of mounting because it is somewhat porous, and allows the installation product to absorb into the tile, which aids in the bonding process.
Product and Technical Info


Q Do you carry 4", 8" or 12" tiles?
A We specialize in mosaic tiles. By definition, mosaic tiles are 2" square or smaller. We stock over 500 styles and colors of mosaic tiles. Larger sizes are available in our PrismTM Glass Tiles and AlchemyTM Metal Mosaic lines only by special order. Minimum order quantities and extended lead times apply.

Q I want to start a mosaic art or mosaic tile business. I don't have/don't want to get a tax ID or Resale Certificate. Can I still buy from you at wholesale prices?
A In order to be fair to our other resellers, we cannot offer wholesale or trade discounts without solid proof of business status.

Q Are your tiles suitable for use in bathrooms? Pools? Kitchens? Floors? Fireplace surrounds?
A Yes. Our mosaic tiles are manufactured to meet ANSI ratings for use in both residential and commercial architectural use, for both interior and exterior application. They are frost and heat-resistant, water-proof, color-safe, and non-porous. The only suggestion we make is that you do not use a high-gloss glass mosaic tile, such as our PrismTM & Looking GlassTM series in high-traffic areas, unless you request our Satin Finish by special order. The reason for this is that a high-gloss tile can scratch over time if installed in an area where they will receive heavy traffic. However, areas such as shower stalls and floors and swimming pool cabanas are fine for our high-gloss glass mosaic tiles.
Details regarding the best uses for each type of tile are listed in the individual product descriptions. If you still have questions regarding specific uses for your job, please don't hesitate to email us: Information
Product & Technical Information

Q Can I use regular ceramic tile mastic to install glass mosaic tiles?
A NO. Glass mosaic tiles require a latex-modified thinset in order to properly bond with your substrate. Ceramic Tile Mastic and other common installation products are not suitable for the installation of glass mosaic tile. However, latex-modified thinset is easily found at most home improvement stores such as Home Depot & Lowe's, as well as most tile stores. For installation tips, please see Glass Mosaic Tile Installation Tips

Q Can I install mosaic tile onto standard sheet rock?
A While many people have told us this is common practice, we DO NOT suggest using standard sheetrock as your tile backer. There are many backer products made just for tile, and the results are always preferable to those obtained using sheetrock.

Here is a list of backerboard products manufactured for use in tile installation:

Standard Cement Backer Boards:
Wonderboard by Custom Building Products
Durock by USGGypsum/Cement /Fiberglass backerboards:
Hardibacker(R)
Fiber-Rock

"Floating" Style Floor backerboards:
Ditra by Schluter
UNIMAT by Blanke

Lightweight Backerboards: Wedi Board by Wedi
EasyBoard Ultra Light by Custom Building products

Flexible Backerboards:
Wedi Board by Wedi
PermaBase Flex(R) by Uniflex

As always, read the manufacturer's instructions for each product, and make sure it is suitable for your specific installation. Different products have different specifications for use in floors, walls, wet areas, etc.


Q Can you suggest some good brands of latex-modified thinset, and places to find them in my area?
A Absolutely. Our suggestions and the ways to locate a dealer in your area are listed below in order of preference.

Custom Building Products MegaLiteTM
An excellent new thinset product use with glass tile and glass & porcelain mosaic tiles. 40% lighter than standard latex-modified thinsets, with an excellent consistency, ease of use and set-time.
MegaLite Mortar Information at CustomBuildingProducts.com
Where To Buy Custom Building Products Installation Materials

TEC Brand Super Flex(TM) Premium Latex Modified Thin Set Mortar is our first choice.
Available in white or grey, Super Flex premium offers unsurpassed bonding strength with virtually any tile and substrate combination. Just add water according to the manufacturer's instructions. One step mixing makes this product the top choice for ease of use.
For the dealer nearest you, please click on this link and input your zip code: TecSpecialty.com

Mapei Brand Kerabond(R) / Keralastic(R).
This is a two-part mix- Kerabond dry mixed with Keralastic liquid additive.
This product is available at most Lowe's & Home Depot locations, or visit Mapei.com for a list of retailers.
While you're visiting Mapei.com, take a minute to checkout their new BIO-BLOCK Grout products and the Mapei Grout Calculator.

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